I clicked the Register button on this website but it didn't work
- You may go directly to the order page on the secure server.
- After you have entered your credit card details, etc. a final confirmation page is displayed. You will be able to enter your registration details (System ID & Modifier) on this page.
- Please ensure that you enter this data correctly since no validation can be carried out.
The required data format will be :-
SSSS-SSSS/MMMM-MMMM
i.e. the System ID and the Modifier separated by /.- If you wish to order more than one registration code, multiple entries must be separated by a [space].
- DO NOT add any additional spaces or other characters within a single entry.
- e.g. 1234-ABCD/1111-AAAA ABCD-1234/2222-BBBB
- The quantity ordered (e.g. 2) must match the number of entries exactly.
The Registration code(s) I received is invalid
Unless there has been a major failure in the registration process, this is probably the result of a typing error.
- Before you throw a wobbly, check that you have entered the registration code correctly. To enter a registration code, right-click the remnant or title-bar of the Launch Window and choose Program Registration from the popup menu. Type in the registration code in the resulting dialog and press the enter key.
- Make sure that you have not mistakenly entered either the System ID or Modifier values instead of the registration code - these are included with your registration code (when dealing with multiple orders, this information is needed to distinguish one registration code from another).
- If the registration code simply doesn't work (not very likely) or you discover that you entered the required data incorrectly, and consequently received an invalid registration code, use the email link at the bottom of this page.
I placed an order for registration code(s) but I haven't received it
Registration codes should be despatched immediately after credit-card authorisation is completed - this is an automatic process. However, email services do occasionally breakdown. Please wait ~24 hours before taking the actions below.
- Firstly, check that your email service is working. (Try sending an email to yourself.)
- Next, call your credit-card company and verify that a charge has been made. If a charge was made, ask for the authorisation code and any other available information. If no charge was made, you may resubmit the order.
- Finally, if a charge was made, then use the email link below.
I wish to transfer the registration to a new computer
This is straightforward. Follow the instructions below.
- If you have not done so already, install Maverick on the new computer.
The new computer will henceforth be called the target and the current computer will be called the source. - You must find the System ID and Modifier values for the target as follows.
- Open Maverick on the target computer.
- Right-click the remnant or title bar of the Launch Window.
- Choose Program Registration from the resulting popup menu.
The registration dialog should open.
The System ID and Modifier values should be visible (unless Maverick is already registered).
- Open the registration dialog on the source computer (as described above for the target).
- Click the Transfer button and follow the instructions. Online help is provided.
My email address was rejected by the registration company
Whilst most freemail accounts with providers such as hotmail are currently accepted, due to the prevalence of credit-card fraud, this may change without notice. If the only email account you have is with a freemail provider and it is rejected, the simplest solution will be use a friend's email address - WITH THEIR PERMISSION. They can then forward any receipt/registration emails that they receive to you. If this is not possible, shareit offer payment methods other than internet/credit-card. If you are still unable to register, use the email link below to request advice.
Other registration problems
Use the mail link below.
Please describe the nature of the problem and include the following information.
- The System ID and the Modifier. See below.
- The email address in which the order was placed if different from that attached to the one you are about send.
- All relevant information such as an order reference code and/or credit-card authorisation code.
- If you received invalid registration code(s), paste in the email you received.
- NEVER SEND YOUR CREDIT CARD NUMBER BY EMAIL.
To find the System ID and Modifier values, proceed as follows.
- Right-click the remnant or title-bar of the Launch Window.
- Choose Program Registration from the resulting popup menu.
- If these values are not visible it is because a valid registration code has already been entered. To make these values visible, enter a number in the box labelled Client Limit.
form mail